Sore Butt Soothing Balm

AUSTRALIAN SHIPPING:

FREE SHIPPING on all orders over $99!

Orders under $99 incur a flat rate of $9.95 for standard shipping. Express Shipping is available for $14.95 *Please note Australia Post cannot guarantee next day delivery at this time. You also have the option to select 'pick up in store' at checkout. Please note: All online orders must be made before 1pm for same day dispatch. Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day. When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please contact us at kissandtell@kisskill.com.au

KISSKILL delivers via Australia Post. Standard delivery within Australia can take between two and six days depending on where you are located. Shipping timeframes for Australia Post are only a guide and cannot be guaranteed. For closer estimates, please visit https://auspost.com.au. All orders are sent from South Yarra, Victoria.

Express delivery will be delivered on the next business day for most orders, but can take up to two or three business days for some locations. You can check if your postcode is within the next-day network here: https://auspost.com.au/parcels-mail/sending-in-australia/delivery-areas-within-australia

SAME DAY DELIVERY (Melbourne customers): Same day delivery is available 7 days a week (excluding public holidays) for customers within the Melbourne Metropolitan area. Order before 1pm to receive your delivery within 4 hours.
Our address: 509 Chapel Street, South Yarra VIC 3141 Australia
Delivery to locations within 20km of our address: $25 Delivery to locations within 50km of our address: $45
At checkout select 'Ship' - If your delivery address is eligible for same day delivery, you will be shown an option to select 'Same Day Delivery'
Tracking and order updates will be provided by SMS.
PICK UP IN STORE (Melbourne customers): Pick up is available when the store is open for customers within the Melbourne Metropolitan area. Pick up orders from:
509 Chapel Street, South Yarra VIC 3141 Australia
At checkout select 'Pick Up'
Our team will contact you to arrange a time for your collection.
If you arrive at the store without arranging a collection time, we cannot ensure that your order will be available. If the order is urgent, email us at kissandtell@kisskill.com.au

WORLDWIDE SHIPPING: Free FedEx International Economy shipping on orders over $199.

We ship worldwide (ex NZ) using Fedex International Economy. NZ region only we use Australia Post international which connects with the NZ local post. Please see shipping rates and transit times below:

NZ: 4 – 5 business days: $19.95
USA/CANADA: 5 – 7 business days: $29.95
HK: 5 – 6 business days: $19.95
EUROPE: 5 – 7 business days: $29.95
UK: 5 – 7 business days: $29.95
Rest of the world: 5 – 7 business days: $39.95

Shipping times are Fedex estimated times only, and are not guaranteed. All orders are sent from our South Yarra office.

If you have any questions regarding delivery, please contact kissandtell@kisskill.com.au

Please make sure that your shipping address is correct as we're unable to redirect orders once they have been shipped and are on their way to you.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances.

You assume all risk and liability for your parcel if no one is available upon delivery at your nominated delivery address. KISSKILL cannot guarantee against stolen or damaged goods once they have been dispatched from our warehouse, and will not replace lost or damaged items.

TRACKING YOUR ORDER: All orders will be supplied with a tracking number that you will receive on your shipping confirmation email. KISSKILL are not able to track your order for you once it has been dispatched. Any queries after dispatch should be made to the carrier and or postal service.